Do you need help with Too Good To Go?
What are Gleba's Surprise Bags at To Goog To Go?
Surprise Bags are made up of Gleba bakery and pastry products that were not sold during the day and are in perfect condition for consumption, being channeled into our daily Bags. This is a sustainable way to reduce food waste, offering quality products at a reduced price.
Can I choose the products that come in my Surprise Bag?
No, the content of the Surprise Bag varies daily and depends on the products that remain unsold in each store at the end of each day. Therefore, it is not possible for the Too Good To Go customer to choose the products that will be included in the Bags.
What types of products can come in the Surprise Bag?
Products may include different varieties of homemade bread and pastries, depending on availability on the day of collection.
Do the Surprise Bags cater to dietary restrictions?
We cannot guarantee specific options for dietary restrictions, as the contents of the Surprise Bags depend exclusively on the products available at the end of the day, which vary in each Gleba store.
How do I reserve a Surprise Bag?
Reservations must be made exclusively through the Too Good To Go app. Simply search for Gleba on the platform, check the availability of the stores that are most convenient for you, and purchase the Bag.
What time can I pick up my Surprise Bag?
The collection time varies depending on the Gleba store and is indicated in the Too Good To Go app at the time of booking. Make sure you arrive within the specified time, so that the App's rules are followed and our teams are able to assist you.
What if I am unable to pick up my Surprise Bag at the scheduled time?
Unfortunately, we cannot hold the Surprise Bags for later collection. If you are unable to attend, we suggest that you cancel the reservation within the timeframe indicated in the Too Good To Go app.
Can I exchange the items in my Surprise Bag?
No, the products included in the Surprise Bags cannot be exchanged, as these consist of the day's surplus products.
Is the quality of the products guaranteed?
Yes. All products in the Surprise Bags are made on the day you pick up your reservation, so their freshness is guaranteed. They are high-quality products that follow the same standards as those sold throughout the day in all our stores.